Archive for the ‘predictive dialer’ Category

CCAP Annual Call Center Conference & Expo 2008 July 23-24

Thursday, July 10th, 2008


Visit our vicidialNOW inc. booth at booth 16B. :)

We will give out Opensource VicidialNOW Community Edtion for free!!!!! So grab now the latest innovation of predictive dialers. And don’t forget to leave your calling cards for our raffle draw :)

Watch out for things to happen…

Tuesday, June 17th, 2008

:)

http://www.vicidialnow.com

FS: Digium TE406p

Sunday, May 13th, 2007

Im selling Digium TE406p, never been used opened only for testing. Here’s the pic of the card.

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Vicidial Impelmentation and Aheeva Implementation

Wednesday, November 15th, 2006

VICIDIAL SETUP:

There’s two kinds of setup you can do with 100 seats on Vicidial. Either Channel Bank Setup or IP Phones setup.

With Channel Bank Setup what you need is 5 T1 lines and 5 channel banks. Each T1 lines has 24 lines so either you go through 4 T1 lines with only 96 lines available or 5 T1 lines with 120 lines available. I go with 5 T1 lines at least you have 20 lines reserve for your future expansion.

With IP Phones setup you’ll be needing IP Phones and 3 48-port maneagable switches. I Prefer cisco for maneagable switches you can’t go wrong with cisco when it comes to network needs but if you’re in tight budget I can recommend 3com and nothing else just either of the two brands.

I’ll be showing the comparison of the 2 setup in 120 seats. That’s the only lines that is equal with 2 setups and suits the requirement given.

Comparison of 2 Setups for 120 seats:

Channel Bank Setup:
2 x Digium TE407p $2,245.00
5 x 24-port channel bank $300.00
120 X plantronics phones $40.00
5 x patch panel integration $100.00

TOTAL: $11,290.00

IP Phone Setup:
120 x IP Phone $130.00
5 x Cisco Catalyst 2960-48TC $ 2,500.00

TOTAL: $ 28,100.00

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